To enhance the security of user funds, WEEX requires users to confirm their identity when making large withdrawals and changing their wallet addresses. Please contact our online customer service to verify your wallet address before processing any requests. This will ensure a smooth withdrawal experience. For any withdrawal issues, please do not hesitate to contact our online customer service for assistance.

Pursuant to local legal and regulatory requirements, if necessary, WEEX reserves the right to conduct KYC on users. For more details, please refer to the WEEX Know Your Customer (KYC) Rules.

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